Multi-Transaction EMI Journeys

Quick Overview

Users can now take action on multiple transactions within a single journey instead of navigating separate flows for each. By combining all eligible items into one unified view with a single confirmation step, the experience is meaningfully faster and more intuitive. For our banking partners this unlocks stronger engagement and measurably higher conversion outcomes.

What Does It Solve

Previously, users were required to complete a separate journey for every individual transaction, creating friction, fatigue, and significant drop-off. Each additional step was an opportunity for disengagement, especially for high-value users with multiple eligible transactions. Multi-transaction journeys remove this barrier, enabling users to take bulk actions in a single, seamless flow with far fewer steps to completion.

What You’ll Love

• Significantly reduced user effort across multi-transaction scenarios
• Higher completion rates driven by a simplified, single-step confirmation
• Greater visibility and control for users over all eligible transactions at once
• Improved campaign effectiveness and ROI for issuers
• A scalable flow built to handle larger transaction volumes without additional complexity

Use Cases

• Users acting on multiple eligible EMI conversion transactions in one go
• High-value campaigns targeting customers with multiple outstanding opportunities
• Reducing drop-offs in journeys that previously required repeated individual actions
• Driving higher engagement through simplified bulk-action experiences

Key Features

• Multi-selection capability within a single, continuous journey
• Unified transaction view consolidating all eligible items in one screen
• Flexible selection with configurable limits for bulk processing
• Dynamic sorting and filtering by highest value, most recent, or other criteria
• Single-step confirmation experience to minimise friction at checkout
• Real-time eligibility validation and limit checks
• Support for mixed transaction types within a single flow