Effective: 17 Jun 2024
Hyperface understands and respects the value of your privacy.
This Privacy Policy is applicable to:
If you have queries regarding our Privacy Policy or practices, please address them to privacy@hyperface.co.
Hyperface may enter into agreements with Partners & Customers. These are typically companies that use Hyperface services, located within Indian territory including certain territorial waters. Providing access to our service to such Partners/Customers, includes processing information relating to their customers. Information shared on our website may even be shared with our Partners/Customers. We only access such information as reasonably necessary to provide our services, if authorized by our customers or as required by law. We are data processors and not data controllers of the information.
We assist our Partners to help procure co-branded credit cards from banks. We are the data processors for our Partners in this regard. On behalf of our Partners/Customers, we follow instructions for the information they control, only to the extent consistent with our functionality. We implement adequate technical, physical and administrative measures against unauthorized processing, loss, destruction, or damage to any such personal information.
We comply with Partner instructions while simultaneously protecting our customers’ confidential information. Hence, we have adopted this Privacy Policy.
This Policy is in addition to the applicable Terms & Conditions governing our services. It is also incorporated in our Terms of Use, and is applicable to all our services.
If you visit our website or utilise our services, you automatically imply:
Data included in Personal Information:
For the purposes of this Privacy Policy, your Personal Information may include:
How we collect, use and share your Information:
We collect:
Such information may include your name, company name, email address, telephone number and billing information.
The information we collect is used to:
Your information will never be shared with other companies or organizations for any purpose, unless explicitly authorized by you.
We may obtain information about you from other sources in order to verify its authenticity, address various security concerns, and to ensure that you comply with the applicable laws and our terms and conditions of service. Hyperface may transfer personal information to companies in circumstances in tandem to our service, such as third-party payment processors etc. The provisions of this policy cover both transfers and service agreements with third parties. We collect information on behalf of our Partners. We have no direct relationship with the individuals with whom our clients may interact using our service. If you are a customer of one of our Partners and would no longer like to be contacted by that Partner, please contact the Partner itself to address this concern. If the Partner requests Hyperface to correct, amend or delete data, we will respond as soon as it is possible.
We host and process data (including personal information) in India and Singapore, through a third party, who operates and manages this service. When you access or use our website or service, or otherwise provide information to us, you agree, on behalf of yourself and your authorized representatives or end-users, to the processing and transfer of information in and to Singapore which may have different privacy laws from your country of residence. We will take reasonable steps to ensure that your data is treated securely and in accordance with this Policy.
Hyperface’s website uses cookies to enable us to retrieve certain information. We use cookies in some elements of our site to enable the functionality and ease for the user. We may even use Third Party cookies in connection with our website and services like Google analytics and Olark: Website analytics cookie and chat service for visitor information and source.
Hyperface clients have the responsibility to inform the Partner with whom they interact via the help of our service. The cookies are used by Hyperface and by themselves, should obtain individuals’ consent, wherever necessary.
Log files:
We may employ web beacons or web bugs that help us better manage content on our website. These are metrics on the effectiveness of our content. They are used to track online movements of our website users. In contrast to cookies, which are stored on a user’s hard drive, web beacons are embedded invisibly on web pages. For increased efficiency, we tie this information to our customers’ personal information.
Public/Social Forums:
Our website offers publicly accessible blogs and social forums. Any information that you provide in these areas may be read, collected, and used by others who have access to them. To request removal of your personal information from our blog or community forum, contact us at privacy@hyperface.co.
Marketing Communication:
Hyperface may frequently send you promotion emails regarding Hyperface service(s). You have a choice to unsubscribe to these emails.
Protection of Information:
The protection of your data is of paramount interest to us. We take reasonable precautions to protect your information from loss, unauthorised access, misuse, disclosure, alteration and destruction. In an effort to best protect your data, we use enhanced technological protection. Any transmission of information to the website is at Partner’s own risk. Your privacy and the privacy of your clients are of utmost importance to us. Any questions about our security should be directed to privacy@hyperface.co.
Updates/Amendments:
Hyperface reserves the right to change, modify, add, or remove portions of this Privacy Policy at any time, effective immediately upon posting. Kindly review this policy periodically for changes. You can access it from the link on our homepage or on the footer of our website. Accessing our website after we have made amendments to this policy would imply your acceptance to the modified terms.
Children’s Privacy & Parent Consent:
Our website is not intended to be used by anyone under the age of 18 (“minor”). Since this website is not intended for children, we do not knowingly solicit or collect personally identifiable information from children.
In case of inadvertent acquisition of personal information from a minor, we restrict sharing such data with any third party for any reason. Any subsequent disclosure would be due to the fact the user under 18 years of age, used our website and submitted personal information without solicitation by or permission from us.
Other Sites:
Hyperface is only responsible for the privacy statement and content of this website. We are not responsible for the privacy practices or the use of cookies on websites that you may have accessed through this website, nor for the privacy policies adopted by our Partners/Customers.
Legal Disclosure:
We reserve the right to disclose your personal data as required legally and when we believe that disclosure is necessary to protect our rights and/or to comply with any judicial proceeding, court order, or other legal process served on us. Your personal data will also be shared between Hyperface services for the activities permitted under this Policy. In the event Hyperface goes through a business transition, such as a merger or an acquisition, or sale of its assets, any result of our bankruptcy, the Partner user account and data will likely be among the assets transferred. In any such cases, you will be notified through an email by privacy@hyperface.co and through a prominent notice on our website.
Governing Law:
This is an Indian website, subject to the laws of India. Please note that laws related to personally identifiable information vary from country to country.
Contact:
If you have any questions about this privacy policy or your dealings with the Hyperface website, you can contact us at privacy@hyperface.co.
Disclaimer:
Every effort is made to ensure the accuracy of information on these pages. Hyperface absolves itself from any liability occurring out of errors, omissions or inadequacies in the information contained herein and for interpretations thereof. This website could include inaccuracies or out-dated information and is subject to change at any time without notice. Your use of this website is at your own risk. You agree to hold Hyperface Technologies Private Limited above suspicion and cannot sue for any legal claims based on this website.
The information, documentation, software, products and services contained on the Hyperface website are provided in their present condition without warranty of any kind. Hyperface and its affiliates disclaim all warranties relating to the above parameters, including any warranties against infringement of third party rights, merchantability and fitness for a particular purpose. Some states and/or jurisdictions do not allow the exclusion of implied warranties or impose limitations on the period of validity of the implied warranty. The above limitations may not apply to you, to the extent inapplicable. Hyperface shall not be liable for damages, whether direct, indirect, special, incidental or consequential, as a result of the reproduction, modification, distribution or use of the information, documentation, software and services.
Links from this website:
We do not monitor or review the content of other party’s websites which are linked to this website. Opinions expressed or materials appearing on such websites are not shared or endorsed by us. Hyperface should not be regarded as the publisher of such opinions or material. Please be aware that we are not responsible for the privacy practices, or content of these sites. You should evaluate the security and trustworthiness of any other such site yourself. Hyperface will not accept any responsibility for any loss, misuse or damage of personal information, however caused, resulting from your disclosure made to such third parties.
