Rewards Plus

Rewards Reimagined for Modern Banking

The programmable, multi-currency rewards system that unifies loyalty across the bank.

See how it works

Cross-Product Loyalty

One Loyalty View Across Your Banking Portfolio

Rewards Plus unifies customer-level loyalty across every banking product, channel and event, while giving banks complete control over reward logic, accounting and operations.

One loyalty view: banking products and events flow into Rewards Plus, unified by bank controls
One loyalty view: banking products and events flow into Rewards Plus, unified by bank controls

Programmable Rewards Logic

Orchestrate Every Loyalty State

From earn logic to fulfilment, automate every stage of the rewards lifecycle with precision and control.

Accrual Engine

Define how loyalty is earned across products, transactions and customer behaviours with flexible, programmable earn logic.

Flexible Rule Configurations

Configure slabs, flat rewards, multipliers, percentages and custom earn rules.

Event-Driven Accruals

Reward any banking event—from spends and payments to deposits and partner actions.

Programmatic Earn Logic

Apply earn rules instantly based on transaction context, customer behaviour or campaign rules.

Governance Controls

Set capping, posting delays and approval workflows with maker-checker controls.

Accrual Engine interface
Points Lifecycle Management

Track loyalty through every lifecycle state, from accrual and posting to redemption, expiry and transfers.

Lifecycle State Management

Track points across accrued, pending, posted, redeemed, expired and reversed states.

Unified Rewards Ledger

Maintain a multi-currency, audit-friendly ledger with complete transaction visibility.

Expiry & Balance Controls

Automate expiry, transfers, reversals and balance adjustments.

360° Operations Dashboard

Enable reporting, manual corrections and support-ready transaction tracing.

Points Lifecycle Management interface
Fulfilment Engine

Deliver rewards across partners and channels with automated routing, validation and settlement.

One Integration Layer

Connect to any redemption partner or platform through a single API integration.

Real-Time Validation

Check inventory, eligibility and reward availability instantly.

Automated Settlement

Handle reconciliation, retries and partner settlements with minimal manual effort.

Reward Notifications

Trigger accrual intimations, campaign alerts and redemption confirmations in real time.

Fulfilment Engine interface

Bank-Grade Controls

Built for Banking Complexity

Transaction rewards are the most complex loyalty accounting problem in banking.
Rewards Plus handles edge cases out of the box, so teams do not build workarounds later.

Rewards Plus Rule Engine

Operational Controls

  • Custom Posting Delay
  • Points Capping Rules
  • Differential Points Expiry
  • Customer Service-led points Adjustment

User Management

  • Block code handling
  • Card Upgrades
  • Add-on Cards
  • Variant Management

Transaction Complexities

  • Refunds and reversals
  • EMI transactions
  • Forex transactions
  • Surcharge handling

Deployment Flexibility

Modernise Rewards. Without a Core Overhaul.

Rewards Plus is a sophisticated orchestration layer that sits alongside your existing processor with zero disruptions.

Plug-and-Play Integration

Connect via standard APIs to core banking, card processor, mobile app and digital channels.

Bank-Grade Compliance

Built-in maker-checker, RBAC, audit logs and policy controls and on-prem/ VPC deployment flexibility.

Faster Go-Live

Validate reward constructs with sandbox environments and simulator before production deployment.

Why Switch

Rewards Plus vs Legacy Loyalty Platforms

Capability

Legacy Platforms

Rewards Plus

Architecture

Siloed, Product Specific

Unified Multi-Product

Currencies

Single Currency

Multiple Currencies

Accrual

Batch, Delayed

Real-Time

Configurability

Code/Vendor Dependent

DIY, No-Code

Partner Integration

Complex, Custom

One Integration Layer

Redemption Experience

Redirects, External Portals

Native In-Bank Channels

Analytics

Limited Reporting

Real-Time Insights

FAQs

Have questions? We’ve got answers.

What is Hyperface Rewards Plus?

Rewards Plus is Hyperface’s programmable, multi-currency rewards platform that helps banks modernise loyalty management across the entire bank. It enables dynamic rewards logic, real-time rewards accrual, unified rewards balances across all banking products, and seamless redemption experiences through a single configurable platform.

How does Rewards Plus modernise a bank’s loyalty programme?

Rewards Plus replaces fragmented, product-specific loyalty systems with a configurable platform for managing rewards across every banking product, event and channel. Banks can get a unified view of customer rewards, launch new loyalty programmes faster, support multiple reward currencies, configure complex reward logic without custom development, and modernise existing loyalty infrastructure without replacing their core banking or card systems.

How does Rewards Plus support complex reward strategies?

Rewards Plus enables banks to configure how rewards are earned across products, transactions, customer behaviour, and banking events using a no-code rules engine with flexible, programmable earn logic. From flat and tiered rewards to multipliers, percentages, and campaign-based incentives, teams can build sophisticated reward strategies without custom development while maintaining governance and operational control.

How does Rewards Plus simplify rewards and points management?

Rewards Plus manages the complete rewards lifecycle through a unified, multi-currency rewards ledger. Banks can track rewards from accrual and posting to redemption, expiry, reversals, and transfers while maintaining accurate balances, product-level accounting, and complete transaction visibility from a single platform.

Can Rewards Plus integrate with existing banking and card systems?

Yes. Rewards Plus is an API-first rewards platform that integrates with core banking systems, card processors, digital channels, redemption partners, and customer communication platforms. It enables real-time reward processing, automated customer notifications, seamless redemption experiences, and faster deployment, without replacing existing banking infrastructure.

How does Rewards Plus deliver a modern rewards experience?

Rewards Plus delivers a modern rewards experience by combining programmable rewards, real-time rewards processing, unified rewards balances, native redemption, and automated fulfilment. Customers can seamlessly earn, track, and redeem rewards across the banking relationship, while banks gain the flexibility to launch, manage, and evolve sophisticated loyalty constructs at scale.

Ready To Modernise Your Rewards Infrastructure?

Build a loyalty program with the flexibility, control and scalability modern banking demands.

Book a demo